Thursday, March 29, 2018

Veeam Backup Error Code 32768

Last night we received the following error on a previously working server.

Failed to create VM recovery checkpoint (mode: Veeam application-aware processing) Details: Job failed (''). Error code: '32768'.
Failed to create VM recovery snapshot, VM ID 'f74ddb15-6900-4f62-ad2a-31ed600531f1'.  

Environment:
Host: Windows Server 2016
VM: Windows Server 2016 - hosting Quickbooks database manager and Azure AD Connect

Changes:
Several updates had been applied to the server the day prior.  Additionally, AD Connect had been updated to version 1.1.750


Additional error from eventvwr: 
Log Name:      Application
Source:        VSS
Event ID:      8229
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Description:
A VSS writer has rejected an event with error 0x800423f4, The writer experienced a non-transient error.  If the backup process is retried,
the error is likely to reoccur.
. Changes that the writer made to the writer components while handling the event will not be available to the requester. Check the event log for related events from the application hosting the VSS writer. 

Some googling ended up with this hit: http://www.insidetechnologies.eu/en/blog/veeam-backup-replication-9-5-error-code-32768/

Open the appwiz.cpl, select "Microsoft SQL Server 2012 Express LocalDB" and repair.  This will require a reboot.

We are now able to create checkpoints of the VM again without issue.

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